FAQ's
FAQ’s- TOP 10 QUESTIONS
1. WHAT IS THE CATCH?
THERE IS NONE!!!! We have excellent relationships with the Golf Course. We have been in business for almost 30 years. We are 40 year Hawaii residents and our owner is a 35 year Aloha Section PGA pro. We have excellent relationships with the golf courses we get SWEET DEALS. We pass our savings to you. No gimmick, no catch. Just SAVINGS.
2. HOW DO I BOOK WITH MAUI GOLF SHOP?
We offer THREE (3) convenient options to book tee times
Call – 808-875-4653
Email – golfrounds@golf-maui.com
Book online — www.MAUIGOLFSHOP.com
CALL, EMAIL, OR BOOK ONLINE. We offer three convenient options to book. Need advice on where and when to play? Call or Email us. We are happy to speak with you about when and where to play according to your handicap, budget, locale on the island….
Know what course to play? Book online with our easy booking engine. No signing up for memberships, No booking fees, just great savings on awesome Maui Golf.
WHAT IS THE NEXT STEP-
1. Once we know what courses you want to play we will make your tee times.
2. We will personally follow up with you with your exact tee times via phone and email.
3. Once your tee time is confirmed your credit card will be charged. If you selected online to "Pay In Store" then plan to come to the Maui Golf Shop to pay for your tee times.
4. Once paid- You are all set! You just check in at the golf course and play GOLF on MAUI!
3. HOW DO I PAY FOR MY TEE TIMES
Once we confirm your tee time we can charge the credit card you provided in the online booking or you can Pay on ISLAND.
PAY ONLINE- You can pay online before arrival and reduce any additional stress while on vacation. Most golfers pay online to avoid any headache once on vacation.
PAY on ISLAND- You can also pay once you arrive. If plans are not 100% solidified then pay when you arrive. Payment must be received at least 24 to 48 hours before your tee time
Easy Payment Options- we accept Visa or Mastercard.
4. WHAT IF I WANT TO CANCEL OR MOVE MY TEE TIMES
We offer an easy cancellation policy. We adopt the cancellation policy of the golf courses- 24 or 48 hour cancellation. We can easily move your tee time 24 or 48 hours prior to your tee time. We can provide 100% refund on your tee time if cancelled outside the cancellation policy. If cancelled within the 24 hours we cannot offer a refund. It is golf course policy... sorry.
5. WHY SHOULD I BOOK WITH YOU? WHAT MAKES YOU DIFFERENT FROM BOOKING THROUGH THE COURSE?
On many courses we offer exclusive savings. We can save you money over booking through the golf course. In addition, by booking with mauigolf shop.com you are helping a local Hawaii business. We are a one-stop shop. In addition to saving money we can book all your Mau golf with one call or email.
6. WHAT IS A Maui Golf Shop GOLF VOUCHER?
What is a Maui Golf Shop Golf Voucher?
A Maui Golf Shop Golf Voucher is your reservation ticket. It is your proof of payment that you present at check in at the Golf Course. Once payment is received we will email you your Golf Voucher straight to the Golf Course so all you do is check-in.
7. HOW FAR ADVANCE SHOULD I BOOK?
Most courses only allow us to book 30 days in advance. Please send us your golf booking. We will save it in our database and book you promptly at the 30 day mark. Instead of trying to remember we will do that for you…
8. SHOULD I WAIT TO BOOK ON ISLAND?
A lot of people want to wait to book when they arrive. We recommend you book in advance of your arrival. Tournaments and large groups can take up the better tee times. We can always move your tee time when you arrive to Maui 24 hours in advance. It is best to ensure you lock in the best tee times and days.
9. WHAT IS YOUR VALUE PROPOSITION?
We have many… First we are a one-stop shop for all of Maui's best golf courses. We can save you money with our exclusive mid-day tee times and other great savings. Our staff is local Hawaii golfers who can offer the best non-biased advice on when and where to play. We don’t charge booking fees, have complicated membership sign ups, and offer flexible change and cancellation policies. Lastly, by booking with mauigolfshop.com you are helping a local Hawaii business…and we really appreciate that.
10. WHAT IS YOUR CONTACT INFORMATION?
Phone- 808-875-4653
Email- golfrounds@golf-maui.com
www.hawaiigolfrounds.com